Archive for the ‘General’ Category

new tfwLos Angeles, California – Industry leader “The Foundation Works”, best known for having raised the bar in their sector of the construction industry, this week announced arrival at its new Burbank corporate headquarters.

In a move that aligns with their unprecedented growth, what has quickly become the most sought-after foundation improvement company in Southern California has pulled up roots after more than a decade in the City of Los Angeles and relocated to its newer, larger, more accommodating facility in the City of Burbank. The new location, which was recently purchased and re-designed by the firm’s own teams specifically to accommodate the corporate operations of the specialty firm, is neighbored in the Burbank Empire Center by the likes of such giants as Courtyard by Marriott, Modern Film, Allianz, Playboy, and Deluxe.

Despite industry rumblings in the construction sector in recent years, The Foundation Works places the reasoning for its steady upward growth on the concept of not just trying to “out due the competition”, but rather on being sure that the competition is actually delivering a high quality product as well. Whereas policing their own industry may not have won them any praises from other companies that had previously gone unchecked, the consumers have spoken and brought this once small start-up into the limelight in the SoCal market as evidenced by their overwhelmingly 5-star level of review sites such as YELP, Angie’s List, Google reviews, etc.

Executive Director Marie Bilheimer, when asked to comment on the new facility, had this to say: “We are all just delighted with the new corporate location; it was built out and designed with our operation in mind. It has provided more of everything we needed to handle our growth, manage our existing operations as well as accommodate our growth strategy for the future. To really make it conducive in the day-to-day activities, the company even went so far as to include some extra touches such as integrated air-filtration systems, a high concentration of indoor plantings and on-site child care facilities such that overall, the feeling in the new space is tremendous! We’re all very excited to have seen it all come together as it has but of course are even more excited to watch it grow from here!”.

The headquarters move will in no way reduce the cities The Foundation Works can accommodate, in fact the innovative foundation repair company will still provide foundation repair and inspection services for the whole greater Los Angeles area and shortly expand their reach to all of southern California.

SPIKE TV AND THE FOUNDATION WORKS TEAM WITH ADAM CAROLLA TO

“CATCH A CONTRACTOR”

Original Series Starring Adam Carolla to Expose Crooked Contractors

We here at The Foundation Works are proud to have been selected to assist Spike TV’s new, non-scripted original series, “Catch A Contractor,” aimed at finally turning the tables on shady contractors. Host Adam Carolla serves as a vigilant watchdog to homeowners who have been cheated by contractors and left with unfinished disasters. Of the various opinion leaders representing specialized trades, THE FOUNDATION WORKS has been selected to weigh in on any matters pertaining to foundations.

Carolla, a renowned television, radio and internet personality with one of the most downloaded podcasts in the world, has a potential viewing audience via Spike TV of some 98.7 million homes. His message is long overdue, so we are certainly excited at the prospect of backing him up as he cleans up the field of construction in the name of giving the consumer the much deserved upper hand!

Adam himself is also a passionate master carpenter who easily identifies shoddy, inferior work, so the invitation for us to take part in this undertaking was a natural fit! Just as we do here, he takes it personally when contractors pass off their subpar work on average citizens and leave homeowners holding the bag.

Each episode will follow Carolla, along with no-nonsense contractor Skip Bedell and his wife, investigator Alison Bedell, as they seek retribution for wronged homeowners, whose construction nightmares range from the laughably incompetent to frighteningly hazardous homes that have been left completely torn apart. Carolla and the Bedells hunt down and confront unscrupulous builders, drag them back to their construction disasters, and make them finish the job right. Carolla and his expert team share their knowledge and ingenuity with the builders – not only in an effort to deliver homeowners the job they paid for, but also to give these suspect contractors the opportunity to redeem themselves.

We love sharing good news like this with all of you, it is simply the latest chapter in our continuing quest to be the best we can be, and to continually strive to surpass even that!

Thanks again so much, to all who helped make 2011 another banner year here at The Foundation Works!

Your confidence in us, all of your kind words, your recommendations to friends to reach out to us, these have culminated in a wonderful acknowledgement of our service (see below). This came to us from Angie’s List, an on-line contractor referral service we’ve been associated with for the last four years and it seemed right to share the good news!

All our thanks to you.  We are only as valuable as we can serve our clients,
so thanks again for the opportunity to have done so!

At your service,

Tom Pelletier, Owner
The Foundation Works

 THE FOUNDATION WORKS earns coveted
Angie’s List Super Service Award
for 4th consecutive year
Award reflects company’s consistently high level of customer service

THE FOUNDATION WORKS has been awarded the prestigious 2011 Angie’s List Super Service Award, an honor bestowed annually only on approximately 5 percent of all the companies rated.

“Our Super Service Award winners are the cream of the crop when it comes to providing consistently high quality customer service, as judged by the customers who hired them,” said Angie Hicks, founder of Angie’s List.

THE FOUNDATION WORKS, a southern California based firm specializing exclusively in the care of foundations, has been bestowed this award every year since it became a part of the Angie’s List service, a feat accomplished by very few companies in any trade.

The Foundation Works has again met strict eligibility requirements including earning a minimum number of reports, an exemplary rating from their customers and abiding by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List, but members can find the 2011 Super Service Award logo next to company names in search results on AngiesList.com.
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Angie’s List collects consumer reviews on local contractors and doctors in more than 500 service categories. Currently, more than 1 million consumers across the U.S. rely on Angie’s List to help them make the best hiring decisions. Members get unlimited access to local ratings via Internet or phone, exclusive discounts, the Angie’s List magazine and help from the Angie’s List complaint resolution service.

The Foundation Works Earns Coveted Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

The Foundation Works has been awarded the prestigious 2010 Angie’s List Super Service Award, an honor bestowed annually on approximately 5 percent of all the companies rated on the nation’s leading provider of consumer reviews on local service companies.

“Our Super Service Award winners are the cream of the crop when it comes to providing consistently high quality customer service, as judged by the customers who hired them,” said Angie Hicks, founder of Angie’s List.

The Foundation Works provides affordable foundation inspection, foundation repair, foundation upgrades, earthquake retrofitting and house bolting services for the whole Los Angeles area.

Angie’s List Super Service Award winners have met strict eligibility requirements including earning a minimum number of reports, an exemplary rating from their customers and abiding by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List, but members can find the 2010 Super Service Award logo next to company names in search results on AngiesList.com.

Over the years, I’ve inspected countless thousands of foundations and one of the most frequently asked questions I’ve heard from homeowners’ is this: “Do you think I should bolt the house?”  Well now being a foundation contractor, any answer from me could certainly be viewed as being biased by virtue of what would seem to be a distinct “conflict of interest” on my part, as seismic retrofitting (house bolting) is a service we offer!  It can present itself as somewhat of a “Catch-22” in that if I answer that “Yes, it is a good idea”, I look biased. If I answer that “No, it is not needed”, I may be doing them a great disservice in that there may be things that the house needs to better prepare it seismically. With that dilemma in mind, I have evolved a simple analogy that educates them such that they can then participate in the decision process. Quite simply, the most logical analogy I’ve found and the one that resonates with the majority of homeowners is simply this: house bolting is similar to putting on a seatbelt when you’re in a car; in the event that the car is in an accident, the chances of injury are much less than if one were not wearing a seatbelt and yet even a seatbelt cannot ensure that one will walk away injury-free. Well house bolting is essentially the same thing; a house that has had proper seismic retrofitting done to it has a much better chance of performing well during an earthquake, but also does not fully eliminate the potential of damage to the home.

The other key factor to consider, holding to the analogy above, is that technology evolves. The safety features in say a 1960’s car versus the safety features in a new car have very little in common; the “lap belt” has been replaced with shoulder restraints, air-bags, side impact protection, anti-lock brakes, crumple zones, etc, etc, etc.  As that relates to house bolting, the same is true of how well an older structure is secured versus a newer one.  Cars from the teens, 20’s, 30’s, 40’s, and 50’s primarily had nearly nothing that we have today in terms of safety!  Seismic retrofitting has been on a similar evolutionary journey, with the latest technology offering the most benefit.

It is most often true that the older the home, the more it will benefit from seismic retrofitting.  The only real reason to have house bolting done to a house is to prepare it for an earthquake; no earthquake, no house bolting needed. No car wreck, no safety features needed…  Though it is a personal decision, most people realize that just as driving around without contemporary safety features is not ideal, neither is hoping that their house is able to withstand the forces of Mother Nature should the time ever come.

Happy New Year

Author: The Editor

Foundation crawl spaceAs all of us and you roll right into a new year, resolutions should be plentiful. Traditionally, 1 January marks the ushering in of new resolve, the unearthing of past goals that have thus far eluded us, a chance to look forward, and overall it is a great time to decide the future rather than simply becoming a part of it.

Don’t forget to include your base of operation, your house, in this equation! That little opening in the side of your house leads to a whole other world and while it is right there underfoot every day, there may yet be things about it which you’d want to know. After crawling through 1000’s of these “underworlds”, we’re well honed in finding and eliminating the worst offenses in them, thereby extending the overall useful life of the foundation system as a whole. Your house will thank you!